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Letter Service - Frequently Asked Questions - Letter Service Closure

Back to Letter Service FAQ

I am a current student and have letters on file, can I still access my Letter Service account?

Any current student can login to their existing Letter Service account using Calnet. If you are still a student but using Degree Verification to access our services, login to your Letter Service using the Alumni login instead.

 

I have already graduated and/or my Alumni Services have expired, how do I access my Letter Service account?

If you have graduated and have an existing Letter Service account, you can only access your file using the Alumni Login. Select "Forgot Your Password" to set or reset your password. If you receive an error message trying to set or reset your password, please email a screenshot of the error to Letter@berkeley.edu.

I am not a current student or an Alumni but have an existing Letter Service account. How do I login?

Any client with an existing online Letter Service account can login using the Alumni Login. You can set or reset your password by selecting "Forgot Your Password" but will need your CCID# to do so. If you receive an error message trying to set or reset your password, please email a screenshot of the error to Letter@berkeley.edu.

I am a current student or alumni but never set up a Letter Service and need to collect letters for admission and/or academic employment. What are my options?

You are encouraged to review established outside vendors, such as Interfolio or Virtual Evals (for graduate admissions) or the Chronicle of Higher Education Vitae for academic jobs. These suggested letter service vendors are able to provide a comparable service at a significantly lower cost to both students and alumni. You can also research to find other Letter Service vendors of your choice. 

What is the procedure to transfer my letters to another service?

If you wish to maintain access to the letters filed in the Letter Service, you must establish an account with another letter vendor and then submit a Letter Transfer request. This one time, free transfer process will be available for a limited period. Letter Transfer procedure: https://career.berkeley.edu/Letter/LetterTransferProcedure .

How long will you keep my letters on file?

If you have an established, online account with letters and have not submitted a request to transfer your letters to another Letter Service vendor, we will keep your file and letters in our system for a limited period.

What email, address and phone number do I use to transfer my letters to Interfolio?

Interfolio accepts letters for both graduate admission and academic employment.

CONVERSIONS@INTERFOLIO.COM
INTERFOLIO
1400 K STREET, NW
11TH FLOOR
WASHINGTON, DC  20005
877-997-8807

What email, address and phone number do I use to transfer my letters to Chronicle of Higher Education Vitae?

Chronicle Vitae accepts letters ONLY for academic employment (jobs in higher education).

SUPPORT@CHRONICLEVITAE.COM
CHRONICLE VITAE
1255 23rd STREET, NW
7TH FLOOR
WASHINGTON, DC  20037
202-416-1397