Letter Service - Frequently Asked Questions - General
What happens to my Letter Service account after I graduate or if my Alumni Advantage membership expires?
Below are some issues you may want to think about.
If you have an inactive Letter Service account, you can still access your account information, have letters added, and make requests but at the higher One Time Send rates. If you are planning to apply to numerous institutions, you may want to join Alumni Advantage so you will be charged the lower request fees.
Soon after you graduate, you will no longer be able to login using your CalNet. In order to access your Letter Service account, you will need to create a password which will enable you to utilize the Alumni Login. To do so, go to the Alumni Login page and follow the instructions.
If you intend to continue to use your account, be sure to update your contact information -- especially your email address. You may do so by choosing Registration on the Main Menu page of your online file, and then selecting the link to update.
Letter files for graduate and professional school admission are maintained for 5 years, and letter files for academic employment are maintained for 10 years after they are established. After the 5- or 10-year period, your file and letters will be purged. You can re-establish your Letter Service file if you pay the current Alumni Advantage fee.
If you have graduated or your Alumni Advantage membership has expired, you may continue to login and make requests by paying the increased costs associated with our One-Time-Send service. Read more about the One Time Send service.
Please review the Policies & Procedures prior to starting the registration process.
For currently enrolled students, go to Open a New File, pay the $20 fee with a credit card and complete all steps of the registration process.
For UC Alumni, you must first purchase Alumni Advantage for $150 prior to opening a Letter Service file. You must use your assigned Career Center ID number to login at Open a New File and then complete all steps of the registration process.
If you cannot pay online by credit card, students can complete the Alternate Letter Service Registration Form (MS Word) or alumni can complete the Alumni Advantage Alternate Registration Form (MS Word). You can bring your completed registration form in person or for payment by mail; you can complete the Credit Card Authorization Form (MS Word) or include a personal check.
If you are a Postdoc or Visiting Scholar, follow the instructions here.
If you are on Filing Fee Status or in an approved Berkeley Study Abroad Program, visit our Degree Verification page to review your possible options.
The UC Berkeley Registrar's Office provides transcripts and Dean's appraisal letters or letters of good standing.
For transcripts, go to: http://registrar.berkeley.edu/Records/transcripts.html
For Dean’s appraisal or letters of good standing, go to: http://registrar.berkeley.edu/current_students/elecforms.html, select "Request for Dean's Appraisal or Letter of Good Standing" and follow the instructions.
Contact the Registrar’s office directly if you have any questions.
The initial set up/registration fee for a Letter Service online account is $20 for currently enrolled students and $125 for UC alumni.
One you graduate or if your Alumni Advantage membership expires, you have two options if you need to send out your letters:
- Make requests at the higher One-Time Send rates, or
- Reactivate your account by purchasing Alumni Advantage to continue making requests at the lower, student rate.
Letter Service request fees are based on whether your Letter Service account is active or inactive. Please look at our Fees page for costs, type of delivery and processing times.
You retain access to your Letter Service account after you graduate and can continue to login, have new letters received, and make requests. However, you will be charged the higher One Time Send Rates if you do not reactivate your account by purchasing Alumni Advantage. Your Letter Service account will be available online for at least 5 or 10 years after initial set up.
Graduate and professional school admission files are retained for 5 years, and academic employment files are retained for 10 years after they are established. After the 5- or 10-year period, your account and letters will be purged unless you pay the current Alumni Advantage fee to re-establish your file.
Most services can be completed online through your Letter Service account. Online payments using a credit card are only accepted if the credit card billing address is in the US or Canada. If your credit card has a foreign billing address, you can submit your payment by phone at (510) 642-1716.
Another option is to have a friend or family member deal with the Letter Service on your behalf. You must provide them with your login information so they can handle transactions and make requests for you.
I graduate in May and I want to use the Letter Service. Should I pay the $20 fee or the $125 alumni fee?
Students who graduate this May will lose free access to Career Center services on May 31, 2016. If you pay the $20 student fee to open a Letter Service account before you graduate, your account will become inactive at the end of May. If you plan to apply to graduate school and programs this summer or fall and/or want to continue to use other Career Center services, you should sign up for our Early Bird Alumni Advantage Program.
Online registration for Early Bird Alumni is now available. If you sign up, your one-year Alumni Advantage Package will extend your access to all Career Center services (including the Letter Service and On-Campus Recruiting (OCR)-Berkeley alumni only) from the time you sign up until July 1, 2017 at the current price of $125.