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Featured Article
Interviewing: What Not To Do
September 17, 2004
The resume may get you the interview, but it's the interview
that gets you the job. Once you've made it past the resume stage, there's still
work to be done! Don't short-change your efforts in preparing for a successful
interview.
For many, the interview is the single most stressful part of the job search
process. Any number of things can go wrong, and a big part of being successful
is to avoid simple mistakes. Reduce your anxiety, and learn how to best prepare by
reading the suggestions below.
Recruiters at Cal offer their Top 10 mistakes and thoughts on how to
avoid making these common errors.
"If students have not taken the time to review our website and understand
what we are recruiting for, they reduce their chances of continuing on through
the interview process."
- Failure to research the company: Cal recruiters say that they expect candidates
to spend at least one hour doing research on their website and reading about
their company via other websites such as Fortune
Magazine, Bloomberg, Wetfeet
Press and Vault Reports. Do your homework
before the interview! Find out what the company does; for example, what products
or services do they offer? It is also helpful to know about their financial
stability as well as who their competitors are. One Cal recruiter stated, "If
students have not taken the time to review our website and understand what
we are recruiting for, they reduce their chances of continuing on through
the interview process."
- Not clear on what you're interviewing for: Be familiar with the job description.
If you're unsure about what the job actually entails, talk to people (those
who hold a similar position at a different company), ask the recruiter who
has arranged the interview, and read up (using resources such as the Occupational
Outlook Handbook). Knowing what you're interviewing for will help you
connect your experiences (academic, work-related, community service, athletic,
etc.) with company needs. Highlight how you're suited for that particular job
based on your experiences, talents, strengths and abilities.
- Not marketing yourself: Define yourself. What makes you stand out from others?
Know your major strengths and accomplishments as they relate to the job you
are applying for and the company. Learn how to convey the unique person you
are (including personal attributes, not just achievements).
Interviews are an exchange of information, and not coming in with questions shows that
you did not prepare for the entire interview.
- Not asking meaningful questions: Have at least 3 thoughtful questions to
ask the recruiter. Ask questions that you cannot find the answer to on the
company's website. It's fine (it actually leaves a positive impression with
the recruiter) to have them written down in advance and reference them at
the appropriate time. Interviews are an exchange of information and a dialogue.
Coming in without questions shows that either you're not serious about the
employer or you didn't fully prepare for the interview.
- Under-dressing for the interview: Professional attire and attention to detail
still count. Remember that everything - your appearance, your tone of voice,
your conduct - contributes to the impression (positive or negative) that you
make. If you're unsure about just how dressed up you should be, err on the
side of dressing more formally rather than too casually. As a general rule
of thumb, wear a pressed suit and shirt and polished shoes.
- Trying to wing the interview: Practice! Get a list of general interview
questions (see the Career Center's Job Search Guide or visit our interviewing web section), a friend or
a mirror, and a tape recorder, and conduct an interview rehearsal. Practice
until your delivery feels comfortable but not memorized. You can also sign
up for a Videotaped Practice Interview offered
by the Career Center.
- Not being yourself: Be yourself and be honest! Don't pretend to understand a
question or train of thought if you don't. The interviewer will pick up on
this. If you don't know an answer, say so. Relax and be yourself. They've
picked you for an interview because they're interested. They don't
expect you to be perfect.
- Not listening: Focus on the question that is being asked and don't try to
anticipate the next one. It's OK to pause and collect your thoughts before
answering a question.
Pay special attention to technical or work process related subjects that are
unique to a given firm or organization. The interviewer may have provided
information you will need to answer the question earlier in the conversation.
Employers will be looking for your ability to assimilate new information,
retain it, and, most importantly, recognize that information as useful to
you later in the interview.
Take the time to "talk through"
your thought process
Interviewers consistently placed a high value on
students who articulated their problem-solving process.
- Not providing enough details: When answering case questions, technical questions
or solving technical problems, take the time to "talk through" your
thought process. Recruiters are more interested in seeing how your mind works
and responds to a given problem rather than the answer itself. They are examining
how your thought process works. In their discussions with us, interviewers consistently placed a high value
on students who articulated their problem-solving process. These individuals
got offers more often than those who could solve the problem but failed to
verbalize their thinking.
Regarding other types of interview questions (general, resume-based or behavioral), it's also important to give specific
details. Recruiters only know what you tell them! Don't assume otherwise.
Your goal is to be clear and concise, yet descriptive.
- Lack of enthusiasm: Maintain eye contact, greet the interviewer with a smile
and a firm handshake (not too weak, not too strong), and show common courtesy.
Don't be afraid to display your passion for the job/industry and to show confidence!
A gloomy or "too serious" expression can be interpreted as a lack
of interest in the job and/or company.
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